Troubleshooting
WHAT TO DO IF THE EMAIL NOTIFICATIONS DON’T ARRIVE AT ALL
Edited 11 months ago
By default, Happyforms uses WordPress core features to send email messages. WordPress follows your server configuration regarding email sending: if yo...
WHAT TO DO IF IT ARRIVES IN YOUR SPAM FOLDER
Edited 11 months ago
If you’ve set up your form to send a confirmation message to your email, Happyforms will send a message containing submission data every time a user s...
INVALID REGISTRATION KEY ERROR
Edited 11 months ago
When you are seeing this error in the registration popup—the version of Happyforms you installed might not match your current plan. Here’s how to fix ...
THEMES WITH KIRKI FRAMEWORK
Edited 11 months ago
If the error you’re seeing includes the word Kirki , it means your theme uses the Kirki framework. That’s cool! But when Kirki is bundled in any them...
THE FORM BUILDER WON’T LOAD
Edited 11 months ago
That’s almost always a clash with another plugin. We always work hard to make Happyforms compatible with the whole plugin-verse. As it turns out, ther...